i have been thinking a lot about me getting ignored and probably stereotyped yesterday that eventually i dreamt about getting ignored and stereotyped. what i had been thinking a lot really did happen to me in secondary but what i've dreamt, i hope it won't happen. apparently i doubt i'll even hang out with those people, not tt i knoe who they are. anyway the dream goes, they are going to have a party and this guy was asking around, inviting people to go. so i wasn't asked to go and this girl sitting next to me told him to ask me along and the guy said something along the line tt ask me also no use because i won't go. i dinnoe wat he really said because in the dream i was quite pissed to listen properly. and maybe i won't but at least ask rather than ignore totally... sometimes when u get angry u wun understand what people are saying.

dun understand out of anger reminded me about something tt happened to me a month ago at my workplace.

this guy called to ask about his xbox set he sent for repair. so apparently it's not done yet cos i haven't get back to him. i forgot how he looks like even though i was the one to received his set but we communicated three times thru phone and i hate his voice and attitude.

the first time he called i tried to reason with him but he was fuckingly stubborn. i was quite angry but still i knew what i had to do. customer is always right. i asked my technician how was the set and when the guy can get it back. then i called him back after tt. and apparently he managed to damage his set cos somehow the game disc went in before the disc tray. so i tot i shd let the customer knoe about this and i told him. then he started to shout at me. i hate it when outsiders shout at me. i tried to reason with him again and i tried not to cry. i was quite insulted by his tone and the way he say things. the conclusion was he get back his set without repairing what's damaged. tt time my boss was overseas and i realised tt i was 'burdened' responsibilities... then i cried.

so then my technician returned the set on the day the customer requested. i called tt customer again to tell him to collect his set. and i made a big big mistake. i decided to remind him tt the set is not repaired whatever is damaged but had got the disc tray to close. and he dun need to pay a single cent. then his tone changed again. in the end he yelled whatever he wanted to say and i yelled whatever i think he should listen. while i'm talking he told me he dun understand what i'm saying. i almost broke the glass counter. i can feel people staring at me. my voice start to break and i decided to shut up and he concluded 'reluctantly' tt he had no choice. so it's like it's all my fault. i slammed the phone down and cried again. this time my boss was back and he was shocked. he wanted to call the customer back but i told him dun bother cos i see no point. this happened at the last week of me working. the whole week i prayed tt he won't come collect the set and he didn't. maybe he was a coward. if not he would have come down and confront me face to face. his son had actually come to ask about the set before he called me the first time. tt's where all the shit started from. now i wondered if the set is still at the shop.